FAQ

When will I receive my Canvas?

Each canvas takes 1-4 business days to produce. From there, arrival date depends on the carrier and delivery range you selected at check out. If you ever have any questions about the status of your order, don't hesitate to email us: support@shopNVRMIND.com.

What is your return policy?

We are committed to get you an absolutey awesome piece of art that you are proud to hang in your apartment, home or office. If you don't love what we send you, return it and we'll refund you completely.

No questions asked, you can return your canvas within 7 days of receiving it and receive a replacement, another canvas or a complete refund for the canvas. Refunds will be issued within 48 hours of receiving the returned canvas. We cannot refund shipping charges.

To return any canvas you are not happy with, email support@shopNVRMIND.com for details, address, shipping specifications, etc.

Can I cancel my order?

Sure thing. You can cancel any order you place online within 24 hours and you'll be refunded completely.

Can I change my order?

Yep! If you email support@shopnvrmind.com within 24 hours and request a change to your order (change of address, canvas, size, etc.), we'll get that changed up no problem!

What are my shipping options?

Most canvases can be shipped via Standard, Expedited or Overnight shipping. Keep in mind that the below estimates are following production time (usually 1-4 days).

Standard US - up to 12 business days (usually around 7)

Expedited US - up to 6 business days (usually around 4)

Overnight US - 1 to 2 business days

What if I want to buy in bulk?

No problem. Email support@shopNVRMIND.com and we'll hook you up with the details and bulk discounts. 

How can I track my order?

As soon as your order is complete, you will receive a confirmation email. Please allow up to 4 business days to receive a shipping tracking number a that is the standard for production of all canvases.

How can I apply a discount code?

If you have one, you can enter your discount code at checkout in the Cart Discount section.

Can you create a custom canvas for me?

Sure can! Check out PAGE HERE.

I have a question not answered here.

Send a note to support@shopnvrmind.com. We'll get back to you ASAP (usually in less than 12 hours).